Al más alto nivel
At Hotel Termas Chillán we seek to deliver the best experience that a mountain hotel can offer. That is why we have exhaustively implemented all the health recommendations that the authority has requested to put into practice, but without neglecting the high service that characterizes us.
To increase our standards in terms of quality and health safety we have adhered to the Safe Travels health and hygiene seal of the World Travel and Tourism Council (WTTC) and we are working to obtain a seal issued by the National Tourism Service (SERNATUR) and the Safe Guard certification from the renowned international inspection and certification company Bureau Veritas. We seek that our environment is safer and more protected so that during your stay the only concern is to enjoy yourself.
We have reinforced the cleaning and disinfection in all areas of the Hotel, both in rooms and in the Lobby, Restaurant, Bar, Café, Spa, Gym and in our Convention Center. We have also paid special attention to the process of sanitizing the luggage and all the elements that may come from outside the Hotel. The elevators, door handles, switches, stairs, handrails, furniture in common areas, telephones, service desks and in general all common areas and bathrooms will be disinfected and cleaned several times a day. We will install alcohol-soap dispensers in high-visibility common areas, we favor single-use health protection products for our collaborators, we established protection systems at the reception and we reinforce our infirmary with the aim of having better control for our passengers and collaborators.
The use of a mask will be mandatory in closed spaces where the social distance of 1 meter cannot be guaranteed, with the exception of the bathroom and when eating and / or drinking.